Great advice, Jon. And, I would add to it that open door shouldn’t only be for people to come in. It should be for the leader to go out……make a habit of getting out of your office, have meetings in other people’s offices, leave early enough that you can stop and have conversations with people along the way. Make a point of engaging in casual and informal conversation with people and build rapport, so they become comfortable talking with you, and you’ll be amazed how well informed you will become.
Great advice, Jon. And, I would add to it that open door shouldn’t only be for people to come in. It should be for the leader to go out……make a habit of getting out of your office, have meetings in other people’s offices, leave early enough that you can stop and have conversations with people along the way. Make a point of engaging in casual and informal conversation with people and build rapport, so they become comfortable talking with you, and you’ll be amazed how well informed you will become.
That's exactly what I was thinking about, GT...get out from behind the desk and out onto the floor or out into the field.
When they do come in, remain open and curious.
100% Mike.